Delivery and Shipping

Delivery time varies depending on the piece. I endeavour to dispatch within 3 working days if item is in stock or  10 working days if  item is made to order. Maximum delivery time is 8 weeks if the item is a commission piece, I will inform you if that is the case.

If you have left it a bit late and need something sooner than the delivery time stated, or by a specific date, please contact me, so that I can confirm availability on the items and prioritise their dispatch.

Shipping and handling

Australian domestic orders are sent express via Australia Post. You will be contacted on dispatch of your order with a tracking number which you can check at www.auspost.com.au
 

International Shipping

Please contact me for international shipping rates, prices will vary depending on your order and location.

 

Duties and taxes

Occasionally, dependant on the recipient country and the relevant import laws, duties and taxes may be payable. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival.

Customer Service

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Product Care

Canberra, Australia

Copyright 2017. Katie Shanahan

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